NOVA SOLUTIONS

INNOVATING DIGITAL EXCELLENCE

Nova Solutions
NOVASOLUTIONS
Trust & Security

Privacy Policy

Your trust is our most valuable asset. Learn how we handle and protect your personal information and digital property.

1. Introduction

At Nova Solutions, we are committed to safeguarding the privacy of our website visitors and clients. This Policy details how we collect, process, utilize, and protect your information when you browse our services, register for an account, customize plans, or request consultations. By using our services, you consent to the data practices described in this statement.

2. Data We Collect

We may collect personal and business information including, but not limited to:

  • Account Credentials: Email addresses and secure auth identifiers managed via Supabase Authentication.
  • Billing Details: Full name, company name, physical billing address, and phone number supplied during service checkout.
  • Custom Selections: Selections of customized deliverables, project add-ons, and pricing calculation estimates.
  • Interaction Records: Inquiries sent via the contact form or requested consultation messages.

3. How We Use Data

Your data enables us to provide a seamless, secure experience. Specifically, we use collected information to:

  • Initialize and maintain your project scope configurations.
  • Store verified project order history within our database.
  • Generate and send automated confirmation emails and receipts (via integration with Brevo).
  • Respond to feedback and customize technical consulting recommendations.

4. Data Security

We employ rigorous physical, administrative, and technological security controls to guard your personal credentials and project data. User sessions are verified securely using JSON Web Tokens (JWT) and encrypted communication. Databases and database integrations are restricted via strict row-level security (RLS) policies. However, please note that no system can be completely secure; we recommend using strong passwords and protecting your login credentials.

5. Storage & Cookies

We store session keys, authentication state, and digital cart items locally on your browser using localStorage (keys: nova_cart and nova_session_user) to persist your configurations during browsing. No marketing or tracking cookies are set without your consent.

6. Contact Information

If you have any questions or concerns regarding our privacy practices or wish to request data deletion, please contact our privacy compliance team:

Nova Solutions Privacy Department

Email: privacy@novasolutions.com

Address: Mumbai, Maharashtra, India